Trip.com Group’s Corporate Travel Subsidiary, Trip.Biz, Releases White Paper on China Market as It Shares Strategy for Global Expansion

Data from the Global Business Travel Association (GBTA) shows that China was the global leader in business travel spend in 2021, following a 38% decline in business travel spend in 2020. As the domestic market recovered, in 2021, China business travel spending recorded a growth rate of 31.7%, more than double the global growth rate.

The document shows 16.3% more companies in China worked with a TMC (Travel Management Company) in 2021 compared to 2020, with this figure increasing by 24.6% in first-tier cities in China such as beijing, Shanghai and Canton.

According to GBTA forecasts, China The business travel market is expected to recover and surpass pre-pandemic levels by 2024, with total business travel spending exceeding 400 billion dollars.

Trip.com Group 2021 earnings data reflects strong recovery momentum in China business travel market, it showed that hotel bookings on Trip.Biz grew by nearly triple digits in the fourth quarter and full year of 2021 compared to the same period in 2019.

As a result, Trip.com Group increased its investment in the business travel supply chain by 86%, its investment in product technology by 86% and its service efficiency by 110% compared to 2019. .

Trip.Biz currently provides travel management services to 13,000 large enterprises and 620,000 small and medium enterprises, of which more than 300 are Fortune 500 companies and more than 10,000 are Sino-foreign joint ventures.

Trip.Biz, as a brand of the Trip.com group, implements a global growth strategy based on the Group’s “Local Focus, Global Vision” approach. Efficiency, product selection, quality of service and the services available on the Trip.Biz application are at the heart of this strategy.

“The biggest industry change brought about by the pandemic is customers’ recognition of the true value of TMC offerings. Specifically, the convenience and flexibility of booking, changing and refunding, having a one-stop booking for all products worldwide with guaranteed global travel and SOS services, as well as 24/7 multilingual customer support. These are precisely the areas in which online TMCs like Trip. Biz specialize,” commented steven zhangCEO of Trip.Biz.

“We are actively expanding our overseas service network through partnerships, with the aim of enabling our customers to efficiently connect to our local and global business travel products via the Trip.Biz app at any time. , anywhere in the world. We deliver efficiency and choice, offering competitive pricing and the highest global service standards, enabling travelers to enjoy a world-class business travel experience.”

Trip.Biz’s international business growth plan aims to build on existing customer needs, initially focusing on regional growth in the North and South East Asiaby supporting client companies that are growing in the region and around the world.

To download the Trip.Biz Business Travel White Paper 2021-2022 in full please contact: [email protected]

About Trip.com Group

Trip.com Group is one of the world’s leading travel service providers comprising of Trip.com, Ctrip, Skyscanner and Qunar. Across all of its platforms, Trip.com Group helps travelers around the world make informed and profitable reservations for travel products and services and enables partners to connect their offerings to users through content aggregation and comprehensive travel-related resources, and an advanced transaction platform comprised of apps, websites, and 24/7 customer service centers. Founded in 1999 and listed on NASDAQ in 2003 and HKEX in 2021, Trip.com Group has become one of the world’s best-known travel groups, with a mission “to pursue the perfect journey for a better world”. Learn more about Trip.com Group here: group.trip.com

About the trip.BI am

Trip.Biz is one of China fastest growing business travel management companies and part of the Trip.com group.
For more than 15 years, Trip.Biz has relied on its strong resources, excellent service capability, professional products and advanced technology to provide services to more than 13,000 large companies, including more than 300 Fortune Global companies. 500 and nearly 200 of China’s Top 500 Enterprises. We count more than 620,000 small and medium-sized businesses among our customers. We have a combined total of over 30 million employees. We strive to help businesses reduce travel costs and increase efficiency, and save our customers up to 30% on business travel costs.

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SOURCE Trip.com Group


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